10 mins read

How to tackle social media customer service?

Since the beginning, customer relationships have been built on service with a smile. It’s about greeting customers in shops. It also provides offers that customers can browse. Businesses must learn to deal with customers digitally as bricks and mortar become distant memories. Social media is a great way to accomplish exactly that. Social media may […]

4 mins read

Five Tips to Make Social Media Marketing Effective

Social media has an estimated 2.65 Billion users around the world. Social media is a highly adaptable tool that must adapt to the constantly changing world. There are many ways that social media can make companies more visible, appealing, and accessible, whether it’s through valuable content, customer service, or paid promotions. Develop a social media […]

6 mins read

The value of Influencers in Social Media

Who is an influencer? An influencer is an ordinary person who has an above-average impact on a specific topic, in a social environment.  Influencers persuade others in favor or against a given parameter of consequence in society. For example, one can find influencers of brands, products, ideas or beliefs. Sometimes, influencers band together towards a cause, like […]

3 mins read

Analysis of Content Performance in Social Media

Typically, content performance related to popularity of a website is determined through web traffic. You would analyze the number of visitors and the pages they visit. While this is important analytics, web traffic alone cannot determine the popularity or reach of your web content. It is important that you also know how people engage with […]